Live Transfer & Appointment Setter Representative (AUDIO OR VIDEO CLIP REQUIRED)
Posted on 11/24/2025
40 hours/week
10,714.29 ZAR / Week
Americas (North, Central, South America)
Job Description
Live Transfer & Appointment Setter Representative (AUDIO OR VIDEO CLIP REQUIRED)
Location: Remote
Schedule: Monday–Friday, 8:00 AM CST – 7:00 PM CST (multiple full-time shifts available)
Pay: $15/hour ($600/week), paid weekly on Fridays
Training: Full training provided
*How to Apply (Audio/Video Clip Required) – WE WILL NOT CONSIDER YOU IF YOU DO NOT UPLOAD AN AUDIO OR VIDEO CLIP!
To be considered, you must submit both:
- Your resume, and
- A short audio AND/OR video clip (required)
Clip instructions:
- Length: 30–90 seconds
- Format: audio or video (phone recording is totally fine)
- The audio or video clip can be virtually anything, we just need an idea of what you sound like over the phone.
About the Role
We’re hiring a motivated Live Transfer & Appointment Setter Rep to support our fast-growing insurance sales team. In this position, you will make high-volume outbound calls to Medicare, dental, final expense, and other health insurance leads.
Your goal is simple: quickly and professionally connect qualified prospects to a licensed sales agent through live transfers or scheduled appointments.
This is a performance-driven role that requires energy, consistency, and excellent English communication.
Key Responsibilities
- Outbound Calling: Place 200–300 outbound calls per day to Medicare and health insurance leads.
- Pre-Qualification: Ask short, scripted questions to confirm basic eligibility and interest.
- Live Transfers: Transfer qualified prospects immediately to an available sales agent.
- Appointment Setting: Schedule appointments when no sales agent is available for a live transfer.
- Script Adherence: Follow the call script closely to ensure a consistent client experience.
- CRM Notes: Log accurate call notes and appointment details in the CRM after every interaction.
- Professional Communication: Speak clearly, confidently, and respectfully with every prospect.
Requirements
Must-Have Qualifications
- Strong, clear, fluent English.
- You must be easy to understand on the phone.
- Your speech should be professional, well-paced, and grammatically correct.
- Clear communication is essential for success in this role.
- Sales or customer service experience (Medicare/health insurance experience is a plus but not required).
- CRM experience (Preferred, but not required).
- Reliable remote setup:
- High-speed internet (100+ Mbps preferred)
- Headset
- Quiet, distraction-free workspace
Nice to Have
- Prior experience with live transfers, appointment setting, or high-volume outbound dialing.
- Familiarity with Medicare, dental, final expense, or related insurance products.
How to Apply (Audio/Video Clip Required)
To be considered, you must submit both:
- Your resume, and
- A short audio AND/OR video clip (required)
Clip instructions:
- Length: 30–90 seconds
- Format: audio or video (phone recording is totally fine)
- The audio or video clip can be virtually anything, we just need an idea of what you sound like over the phone.
Important: Applications without a clip will not be reviewed.
This step helps us evaluate communication skills fairly and early in the process.
Why Join Us
- Stable full-time remote work with consistent hours
- Weekly pay
- Structured training and clear expectations
- A supportive team that values professionalism and performance