RECEPTIONIST

by

Closing Date2025/09/05

Reference Number: PSP250822-2

Job Title:

Department

Support CentreBrandPepkor Speciality

Reporting To Position: Manager

Job Type Classification: Contract

Number of Positions1

Location – Town / CityUmhlanga _ Durban

Location: KwaZulu-Natal

Job Description

We are looking for a passionate, energetic, and customer-focused Receptionist to join our dynamic team. The successful candidate will play a crucial role in creating a positive first impression for visitors, clients, and employees by providing a professional and welcoming reception experience.

Qualifications:

A secretarial/office administration diploma or equivalent qualification.Knowledge, Skills and Experience

  • A minimum of 3 years’ experience in managing and operating a busy switchboard in a corporate setting.
  • Proficiency in the latest Google Suite packages or Microsoft Office packages (Word, Excel).
  • Excellent verbal and written language skills in English. The ability to converse in a second official language would be an advantage.
  • Strong telephone etiquette and communication skills with the ability to handle calls professionally and courteously.
  • Excellent interpersonal skills and a pleasant, friendly demeanor, capable of building rapport with visitors and colleagues.
  • A strong service orientation and exceptional relationship-building and networking abilities.
  • Ability to remain flexible and maintain a positive attitude under pressure, adapting to a variety of circumstances.
  • Strong time management, planning, and organizational skills to efficiently handle multiple tasks.
  • Self-motivated, reliable, and committed to meeting deadlines with attention to detail and accuracy.
  • Professional presentation of oneself and the company at all times.
  • Discreet in handling confidential information with integrity.
  • Ability to communicate effectively at all levels, both within the organization and with external clients.
  • Ability to work independently while taking responsibility for tasks and outcomes.

Key Responsibilities

  • Manage all incoming calls via the switchboard and direct them to the relevant departments or individuals.
  • Greet and assist visitors with professionalism, ensuring a pleasant and positive first impression.
  • Maintain the reception area to ensure it remains neat, tidy, and welcoming at all times.
  • Schedule appointments and meetings and coordinate room bookings for employees and clients.
  • Ensure the smooth running of daily administrative tasks, including sorting mail, handling deliveries, and managing office supplies.
  • Build and maintain strong relationships with employees, visitors, and clients.
  • Monitor and ensure the functionality of office equipment (e.g., phones, printers).
  • Collaborate with various departments to ensure effective communication and coordination.

Apply Here

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