NBCRFLI – Office Administrator (Rustenburg Office)
Remuneration Grade: B4
Closing Date: 03 October 2025
Job Purpose
Perform the full spectrum of administrative functions for a regional office, ensuring efficient and responsible utilisation of resources allocated to the branch.
Key Responsibilities
- Compile and maintain monthly operational reports (registrations, petty cash, queries, customer surveys, etc.).
- Manage stakeholder relations regarding contributions, benefit payments, detail updates, and enquiries.
- Administer operating resources cost-effectively.
- Manage and reconcile office petty cash.
- Provide administrative assistance to agents (case files, arbitration, Case Management System entries).
- Direct provident fund queries and handle wellness fund membership verifications.
- Attend to walk-ins, phone queries, and health plan cards.
- Stand in for agents and cleaner when required.
- Open and close the office daily.
Job Requirements
- Matric with mathematical literacy (relevant experience advantageous).
- Fluency in English and at least one African language.
- Computer literacy and good administrative skills.
- Knowledge of the Labour Relations Act (advantageous).
- Strong communication, client service orientation, and cash handling accuracy.
- Willingness to perform ad-hoc duties.
Skills & Competencies
- Interpersonal and time management skills.
- Integrity, honesty, and reliability.
- Ability to work under pressure.
- Organising skills, self-motivation, and assertiveness.
- Patience, good listening skills, and willingness to learn.
Employment Equity
The Council intends to promote equity in line with the EE Plan. First preference will be given to Indian male or White male applicants.
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Applications
Send a comprehensive CV (Word format), specifying the position and area applied for, to:
📧 recruitment-ms@nbcrfi.co.za
Note: If you do not hear from us within 30 days after the closing date, please consider your application unsuccessful.
POPIA Notice
Personal information collected for recruitment will be protected from unauthorised access and misuse. By applying, you consent to the Council processing your personal information and confirm that all details supplied are true, accurate, and complete.