Patient Services Clerk

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Summary

Busamed Hillcrest Private Hospital is looking for suitably qualified customer-orientated person to provide
timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission, reception, data capture and switchboard duties, ensuring a friendly stress-free admission process and frontline patient liaison. The job also includes the accurate capturing of patient data.

Requirements

  • Minimum Grade 12 (Matric)

Work Experience

  • At least 2 years work experience in a hospital environment
  • Customer-oriented with exceptional interpersonal skills

Knowledge

  • Accurately capture all relevant patient information pertaining to patient admission ensuring 100% compliance in all admission processes on SAP system
  • Assist with pre-admission of patients as necessary
  • Ensure professional and friendly when dealing with internal and external customers
  • Responsible for the marketing of the department and services offered to admitting doctors and follow up
    with non-compliance
  • Assist with admission internal audits and quality reviews pertaining to department needs
  • Assist with adhoc duties as and when instructed by the line manager thus ensuring you promote a
    harmonious team effort within the department
  • Maintain effective relationships with all internal and external customers, and ensure all actions promote
    customer service excellence
  • Ensure processes are in line with the working procedures and policies of Busamed
  • Computer literate – must be accurate and pay attention to details
  • Proactive, organised and able to multitask and work well under pressure
  • Assist with the WCA & RAF
  • Participative and able to work as part of the team & Professional in appearance

Apply Here

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