Location: Bellville, Western Cape, ZA
Company: Capitec Bank Ltd
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
Purpose Statement
To provide 24/7 real- and non-real-time support to Capitec Bank Merchants; Employer Salary Transfer Facility (ESTF) clients and Merchant Services Field staff through inbound and outbound telephone calls and other communication channels.
Experience
MINIMUM:
- School leavers are eligible to apply for this role.
IDEAL:
- Customer service experience and administration in a Business Services environment
- Technical Support via a call centre
- 1 – 2 years inbound and outbound contact centre
- Qualifications (Minimum)
- Grade 12 National Certificate / Vocational in Grade 12 National Certificate
- Qualifications (Ideal or Preferred)
- Certification in Communication
Knowledge
- Discovery Vacancies: Administrators
- Momentum Group Jobs/Learnership( Administrator, Billing Clerk ..
- Junior Administration Clerk Vacancy – Life Healthcare (2026)
- Eskom Heavy Duty Driver Vacancies 2026 – Western Cape
- DSV: Administrative Assistant
MINIMUM:
- School leavers are required to have subjects related to business management or communication.
IDEAL:
- Call centre processes and procedures.
- Customer care and service protocol
- Technical knowledge (systems and software)
- Understanding of business services banking products.
Skills
- Communications Skills
- Attention to Detail
- Problem solving skills
- Influencing Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
- Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.