Contact Center Agent

Job Identification

Job Schedule: Full time

Locations: West Street, Parow East, 7500, ZA

Are you energetic, self-motivated, share our passion for service and want to join our dynamic Financial Services Telemarketing team? 

If you answered “Yes”, then this is the perfect position for YOU!

Your main responsibilities would be to:

  • Make Insurance or Media product sales to existing customers
  • Action outbound calls effectively, accurately and professionally.
  • Use customer accounts and personal information to provide detailed, comprehensive, and accurate information so customers can make informed decisions about insurance options

As an ideal candidate you will need:

  • Matric qualification / NQF4 qualification
  • Working experience in the Insurance industry (advantageous)
  • Experience within a sales environment (advantageous)
  • Call centre experience (advantageous)
  • High level of integrity as you would have access to customer accounts / personal information
  • Computer literate in MS Office
  • Good communication skills
  • Excellent selling skills
  • A high degree of accuracy
  • Strong attention to detail
  • High energy levels
  • Ability to work under pressure
  • Self-motivated and self-driven

Your own reliable evening transport to and from Parow

Able to work flexible hours (08:00 – 21:00)

Unfortunately, due to the flexibility in hours, no students will be considered

Preference will be given to, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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