Glencore: Assistant IT

by

Location:

Smelter Steelpoort

Steelpoort,Limpopo,South Africa

Job ID

LIOHR/280

Closing date: 01/11/2024

QUALIFICATIONS: 

  • Grade 12 or equivalent NQF Level 4 Qualification
  • A+, N + and Server + certification
  • Microsoft qualified or highly competent
  • Valid driver’s license (Code EB/08)

SKILLS REQUIREMENTS

  • 3 – 5 years’ experience implementing and maintaining Windows Desktop, Server products and maintaining Networks (LAN)
  • Knowledge of supporting PABX and voice products
  • Supporting of network hardware (printers etc.)
  • Ability to determine roost cause of issues whilst considering urgency, importance and risk and reward factors
  • Be able to apply practical skills and common sense to solve problems and deliver accountabilities
  • Project management and implementation would be advantageous
  • VIP and Executive IT support experience will be advantageous
  • Ability to deliver finished work on time
  • CISCO experience will be advantageous

JOB OBJECTIVES

In this role you will be responsible to the Administrator (IT) for:

  • Understand IT concerns, Infrastructure and provide first-line IT technical support;
  • Interact comfortably with people in a dynamic and fast moving environment;
  • Solve day-to-day problems and be a team player.
  • Provide technical support for both hardware and software issues;
  • Installing, configuring and maintaining all IT equipment, including computers, printers, mobile devices and other peripherals,
  • Managing users accounts and access rights, resetting passwords and ensuring that users have appropriate level of access to company’s systems and data by making use of MS Active Directory
  • Ensure that all IT systems and applications comply with relevant regulations and standards
  • Ensure boardroom equipment such as Video Conferencing are working correctly and are ready for use;
  • Ensuring backups are created regularly as well as testing those backups according to the company policies,
  • Support and maintenance of DC facilities making sure the server environment is functioning optimally
  • Monitor the Helpdesk regularly and ensure all open calls are resolved,
  • Escalate complex issues to other members of IT team or third-party vendors as and when required

Apply now by submitting your application to: Lion.recruitment@glencore.co.za. Please indicate advertisement reference number clearly in the e-mail subject line.

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