Position: Hospitality Services Assistant (X11)
Reference Number: 1081
Closing Date: 20 June 2025
Job Type: Full Time
Location: Head Office, Pretoria, Gauteng, South Africa
Degree Level: NQF 4 – Grade 12 / Matric or National Vocational Certificate Level 4
Job Shift: Day
Department: Corporate Services Department (CSD)
Job Category: Hospitality Services
Job Overview
The main purpose of this position is to render hospitality, food, and beverage services within the South African Reserve Bank (SARB) during functions and events.
Key Responsibilities
- Set up, clear, and prepare meeting rooms, work cafés, boardrooms, and function venues
- Serve food and refreshments in adherence to food safety standards
- Maintain hygiene, sanitation, and safety in work areas
- Ensure compliance with ISO 22000, ISO 9001, and OHS&E standards
- Apply courtesy in interactions with clients, visitors, and colleagues
- Record shortages or breakages of cutlery and crockery
- Handle lost and found items in line with SARB processes
- Proactively identify and address service gaps and opportunities for improvement
- Work independently and resolve issues on-site
Minimum Requirements
- Grade 12 (NQF4) or equivalent
- 1 to 2 years’ experience in a hospitality-related environment
- Advantageous: Prior experience in the hospitality industry
Competencies
- Excellent verbal and written communication skills
- Flexibility and adaptability
- Strong customer service and interpersonal skills
- Team collaboration
- Attention to detail and time management
- Problem-solving skills
About the South African Reserve Bank (SARB):
The SARB’s primary mandate, per Section 224 of the South African Constitution, is to protect the value of the currency in the interest of balanced and sustainable economic growth. The SARB performs its duties independently and without fear, favour, or prejudice.
SARB Functions Include:
- Monetary Policy (inflation control via interest rates)
- Financial Stability and Risk Mitigation
- Prudential Regulation of financial institutions
- Open Market Operations and Reserve Management
- Cross-border Financial Surveillance
- Payments and Settlements Oversight
- Economic and Financial Statistics Publication
- Policy-driven Research in Economics and Finance
- Issuance and Destruction of Banknotes and Coins