Job Overview
Business Segment: Personal & Private Banking
Job Type: Full-time
Job Description
To facilitate and provide administrative support to the Local Market Head and regional teams, ensuring the smooth and effective functioning of business operations within the region.
Facilitate and coordinate administrative tasks, manage complex schedules, and ensure seamless communication with internal and external stakeholders.
Organize and support business operations by preparing documentation, coordinating meetings and travel, maintaining confidentiality, and identifying areas for process improvement.
Provide critical support in cash services products, uphold high professional standards, and ensure high-quality work while adhering to deadlines and confidentiality protocols.
Qualifications
Minimum Qualifications
- National Diploma (NQF6 qualification or Higher)
Experience Required:
- 2-4 years of demonstrable experience in cash services products and processing, alongside providing high-level administrative support to senior management and teams.
- Exceptional organizational skills, attention to detail, and ability to manage multiple tasks efficiently under pressure and tight deadlines.
- Advanced proficiency in Microsoft Office Suite and relevant software, with strong written and verbal communication skills, and a commitment to maintaining confidentiality.
- Proven ability to exercise discretion, take initiative, and demonstrate strong problem-solving skills.
Additional Information
Behavioural Competencies:
Articulating Information
- Checking Things
- Documenting Facts & Interpreting Data
- Examining Information
- Following Procedures
- Interacting with People & Team Working
- Managing Tasks
- Meeting Timescales & Taking Action
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Technical Competencies:
- Business Administration Skills
- Data Management (Administration)
- Diary Management
- Email Monitoring
- Travel Arrangements
- Verbal Communication