JOB TITLE: Receptionist
SALARY GROUP: Junior Official
LOCATION: Johannesburg (Head Office)
DEPARTMENT: Facilities Management
BUSINESS UNIT: PRASA CRES
POST NUMBER: TBA
REFERENCE: R&S/JHB – HO /FM/01/02/2024
DEPARTMENTAL MISSION
To provide a professional and competent reception service by receiving all walk-in customers, incoming calls and suppliers in order to enhance the overall image of Prasa Cres and to create a positive perception by the general public.
OUTPUTS:
Ensure reception area is neat & presentable and creates a positive first impression of Prasa Cres.
Ensure the reception area is always managed during office hours.
Keep an updated internal extension list.
Answer and transfer all calls to relevant staff.
Ensure messages are recorded immediately and brought to the attention of the person for whom they are left for.
Maintain and update telephone and staff location lists.
Manage own Performance and Development
KNOWLEDGE:
- Technology Proficient.
- Emotional Intelligence.
- Knowledge of safe record keeping.
- Effective Communication.
- Microsoft Office, including Word,
- Excel, and Outlook.
- Cultural Diversity.
- Telephone etiquette.
SKILLS:
- Relationship Management.
- Multitasking and Prioritizing.
- Written and verbal communication skills.
- Interpersonal skills.
- Computer literate.
- Time Management.
- Problem Solving Skills
ATTITUDES:
- Pro-active & Adaptability.
- Responsible and Supportive.
- Customer focus and friendly.
- Attention to detail.
- Embrace Cultural diversity.
- Quality oriented.
- Positive attitude.
- Professionalism.
- Honesty and Accuracy.
Minimum Requirements:
- Grade 12 Certificate.
- Receptionist or Secretarial Diploma.
Experience:
- 3 years’ experience as a Receptionist and Switchboard operator
Closing date: 13 February 2024
Please apply by submitting your CV together with the certified (not more than 3 months) copy of ID & certificates to: e-mail: Recruitment.Cresho@prasa.com
NB: APPLICATIONS i.e. CV, Certificates etc. TO BE SENT IN ONE PDF DOCUMENT.