Location: Johannesburg, Gauteng, ZA
Company: Sanlam Group
What will you do?
The successful candidate will be required to handle the Reception area and provide support and customer service with a high level of professionalism and courtesy that leaves a good impression and builds upon a solid reputation.
They would also provide general administrative support, such as booking meeting rooms, scheduling meetings, printing, photocopying, as well as other general administrative duties.
Qualification and Experience
- Matric qualification/ Grade 12
- 3 years’ experience of reception / customer service
Knowlegde and skills
- MS Office –Word, Excel, PowerPoint and Outlook
- Good communication skills, both verbal and written
- Client service orientated
- Diplomatic, composed and tactful
- Attention to detail
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Personal Attributes
- Professional conduct
- Collaboration
- Innovation
- Customer Focus
- Capacity to operate under extreme pressure
- Strong quality and client service orientation
- Ability to drive decisions and work independently
- Strong research and learning orientation
- Strong analysis skills
- Conceptual flexibility and ability to understand the context and bigger picture
- Communicate complex concepts in easy to understand manner
- Resilience
- Administrative practices
- Analytical Thinking
- Information Seeking
- Drive for Results
- Organisational Commitment
- Teamwork and Co-operation
- Customer Service Orientation
Our commitment to transformation
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.