VACANCY: Receptionist – Hyundai Richards Bay
Location: Richards Bay, KwaZulu-Natal, South Africa
Job Type: Permanent
Closing Date: 16 May 2025
Reference Number: MOT250509-6
KEY DUTIES & RESPONSIBILITIES
Bookings Clerk Functions:
- Ensure timely closure of all jobs
- Cost jobs according to flat rate manual
- Assist service advisors during peak hours
- Take service bookings when required
- Efficiently manage the booking diary (bucket system)
- Plan to ensure customer departures are smooth in the mornings
- Coordinate between service advisors and foreman
- Keep booking sheet neat and updated
- Provide accurate information and friendly service to all customers
- Obtain authorizations from service plans and fleet companies
- Maintain up-to-date filing
- Send debtor invoices promptly
Receptionist / Switchboard Operator Duties:
- Answer incoming calls promptly
- Ensure customer comfort in the reception area
- Manage the switchboard (transfers, messages, etc.)
- Limit wastage while managing lighting/machinery
- Oversee front desk cleanliness and reception area
- Support junior staff and cleaners
- Complete required weekly/monthly reports for Dealer Principal / Accountants
- Assist with general admin tasks
QUALIFICATIONS & EXPERIENCE:
- Matric
- 3–4 years experience in a similar role
SKILLS & ATTRIBUTES:
- Professional, well-organized, and customer-oriented
- Strong communication and coordination skills
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NOTE: Preference will be given to Equity candidates in line with the company’s transformation targets.