Sales Assistant, Telesales, Road Logistics

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Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)

Job Posting Title: Sales Assistant, Telesales, Road Logistics 

Time Type: Full Time

Job information

Date posted: 28-01-2025

Employment type: Full time

Hiring company name: DSV

Job location: 1619 Kempton Park GT ZA

Requisition ID: 91183-en_GB

Main Purpose of the Role

Manage client relationships in the existing client base and acquire new clients in the allocated client base and region. Serve as the 

main point of contact for customers, providing exceptional service and fostering positive relationships, maintain and grow existing 

customer base for the allocated region and meet monthly and annual retention targets.

Minimum Requirements 

  • Basic Minimum Requirement : Matric/Grade 12
  • Min 2 years working in Telesales in a logistics or related environment

Tertiary Qualifications : Added Advantage

  • Computer Literacy Level – MS office: Intermediate

Skills / Competencies

  • Sound geographical knowledge of South Africa
  • Self-motivated
  • Good communication skills
  • Strong inter-personal and motivational skills
  • Ability to liaise effectively with senior client personnel and colleagues at all levels
  • Punctuality and good time management skills  
  • Good administrative skills 
  • Ability to adapt to a rapidly changing environment/technology
  • Ability to work under pressure
  • Ability to work without supervision
  • Client empathy and ability to liaise effectively
  • Must be someone that works well within a team
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability
  • The ability to handle rejection and stress in soliciting customers

Duties and Responsibilities:

  • Implementation of accounts – process and project management
  • Manage client relationship.  Telephonic contact with each customer allocated to their base every month.
  • Weekly capturing of activities and minutes of meetings onto the MS Dynamics Platform Monthly billing and financial reporting to customers (if needed)
  • General administrative duties
  • Managing of the customer base DSO’s (ensure that clients are up to date with their payments)
  • Must be able to assist with ClientZone queries and training where needed
  • Ensure required monthly targets are met / Meeting sales quotas.
  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going.
  • Listening to the customers’ needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, feedback on service offerings by DSV
  • Keeping up to date on all DSV offerings and informing customers of new service offerings.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. 

Apply Here

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