Job Title: Sales Assistant
Division: Operations
Location: South Africa
Reporting to Store Manager
Minimum Requirements:
- Grade 11/12 or equivalent.
- Experience equivalent to 1-2 years in a sales environment.
- Previous experience in a retail environment, especially in clothing stores, will be advantageous.
- Proven ability to meet or exceed sales targets.
- Experience in providing support to the sales team, such as restocking apparel, folding and organizing clothing, and maintaining a clean and orderly store environment.
- Proficiency in handling cash, processing transactions, and using point-of-sale (POS) systems.
- Inventory Control: Familiarity with stock control procedures organizing
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Skills Required:
- Strong interpersonal and customer service skills are essential for providing excellent service to clients, assisting with inquiries, and resolving customer issues.
- Upselling and Cross-Selling: Ability to suggest complementary products or upsell to customers.
- Have a good understanding of clothing products, brands, sizes, and fashion trends to assist customers effectively.
- Basic knowledge of visual merchandising principles to help maintain store displays, arrange merchandise, and keep the store visually appealing.
- Strong verbal and written communication skills for interacting with customers, staff, and management.
Time Management:
- Ability to build and maintain customer relationships to encourage repeated sales.
- Behavioral Dimensions
- Professional, confident, positive attitude.
- Punctual.
- Ability to work in a team.
- Self-motivated.
- Ability to work under pressure.