Subpoena Administrator

by

Requisition Details & Talent Acquisition Consultant

REQ 140883 Veronica Manyike 

Location: Johannesburg

Closing Date : 17 July 2025

Job Responsibilities:

  • Build strong relationships with external stakeholders by networking and regular communication.
  • Build and maintain working relationships by networking; ongoing communication and sharing relevant information.
  • •Support business developent initiatives by implementing the agreed Service Level Agreement with the regional distribution owners.
  • •Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • •Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
  • •Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
  • •Create awareness and expand business opportunities by presenting products through various media.
  • •Support implementation of projects by coordinating and project managing all activities and making suggestive recommendations.
  • •Create new business initiatives and expand current distribution channels by identifying opportunities through market and competitor analysis; recommending innovative ideas for services.
  • •Minimise risks by adhering to regulations; policies and procedures and executing on governance.
  • •Identify business opportunities from existing and new channels by analysing available data; collaborating with other departments; engaging and meeting relevant stakeholders.
  • •Gather information and make Client Value Proposition (CVP) by understanding the bank process; researching (market insights); reviewing market segment information and proposing ideas that are aligned to business strategy.
  • •Put together a business case by compiling all relevant information; come up with findings and draft a proposal with appropriate recommendations and alternatives.
  • •Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
  • •Identify training courses and career progression for self through input and feedback from management.
  • •Ensure all personal development plan activities are completed within specified timeframe.
  • •Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
  • •Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.

Job Family

Risk, Audit and Compliance

Career Stream

Forensics

Leadership Pipeline

Manage Self: Operational

Job Purpose

To respond to formal requests submitted to Nedbank for information and documentation; as stipulated in subpoenas; to ensure adherence to legal and/or statutory requirements.

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

  • A relevant legal or paralegal qualification

Minimum Experience Level

  • 2 – 5 years’ experience in Subpoena Administration and Application Fraud Investigation 
  • Experience in handling subpoenas, legal documentation, or compliance processes within a financial institution or corporate environment

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Banking procedures
  • Client service principles
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills

Behavioural Competencies

  • Communication
  • Decision Making
  • Driving for results
  • Building partnerships
  • Managing Work
  • Quality Orientation

Apply Here

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