Western Cape, South Africa
JOB DESCRIPTION
Enter the job market and get a life-changing first working experience in our exciting retail Call centre environment.
- Aged between 18 to 29 years old
- Matric (Preferable)
- Available and willing to work a fixed term 12 month contract
- Should not have been employed permanently with a single employer continuously for more than 1 year
- Should not be studying full time in the year of employment (April 2024 – April 2025)
- Should not have participated or been registered on the YES programme before
- Transportation for the applicants own account (if applicable)
Responsibilities:
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
Qualifications:
- Grade 12 (Matric)
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Being an ambassador for our brand and offering amazing Customer experience.
- Exceed Customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing stock to ensure the store is ready for our customers at all times.
Competencies and behaviors for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail