Investigators x2

by

VACANCY: Investigators x2
Location: Northern Cape
Reference Number: PPSA02/07/2025

Basic Salary:

  • R468,459.00 plus benefits (for non-legally qualified candidates)
  • R506,238.00 per annum plus benefits (for legally qualified candidates)

Role Overview:

The appointed candidate will report to the Senior Investigator and will be responsible to conduct investigations and attend to complaints relating to:

  • Maladministration in state organs and parastatals
  • Abuse or unjustifiable exercise of power
  • Other improper conduct or undue delay by persons performing a public function

Qualifications and Experience:

  • A degree or National Diploma in any of the following fields: Law / Auditing / Forensic Accounting / Forensic Investigations
  • Minimum of 3 years’ Investigation experience and/or Forensic Investigations and Forensic Auditing
  • Good understanding of legislative prescripts that give mandate to Public Protector SA
  • Computer literacy
  • Understanding of requirements of South African Public Service Administration
  • Knowledge and application of Case Management System (CMS) or other computer management systems
  • Knowledge of auditing or investigation techniques
  • A valid driver’s license
  • Fluency in English and another official language relevant to the Province/Region

Skills, Competencies and Knowledge:

  • Knowledge of Good Governance principles
  • Excellent negotiation, mediation and conciliation skills (Alternative Dispute Resolution)
  • Legal research and interpretation skills
  • Knowledge of Case Management or similar computerised management systems
  • Good general and report writing skills
  • Project management skills
  • Forensic investigation skills
  • Effective general management and administration skills
  • Ability to manage resources and timorously resolve queries
  • Ability to address maladministration and correct service delivery failures
  • Strong ability to initiate hearings, gather evidence and interview witnesses
  • Ability to deal with complaints, resolve, rectify, make presentations and act without fear, favour or prejudice

Key Responsibilities and Duties:

Investigations:

  • Conduct investigations on maladministration, undue delay and conduct failure
  • Prepare Investigation Plans for each allocated matter
  • Apply Alternative Dispute Resolution (ADR) to resolve complaints
  • Keep complainants informed of the investigation progress
  • Prepare letters, memos and reports as per investigation plan
  • Draft investigation and closing reports

Statistical Reporting:

  • Submit prescribed accurate and complete monthly/quarterly statistical reports
  • Ensure CMS is updated for accurate reporting

Customer Services:

  • Adhere to PPSA Service Standards
  • Communicate progress of investigation with complainants

Attributes:

  • Respect
  • Transparency
  • Accountability
  • Courtesy
  • Team player
  • Integrity

Enquiries:

Northern Cape: Ms L Mabille – Tel: (053) 831 7766

Important Notes:

  • All appointments are in terms of the Public Protector Act and a 12-month probation (extendable to 18 months).
  • Candidates must sign a secrecy declaration form and performance agreement within 2 months of appointment.
  • Security clearance and vetting required.
  • Public Protector SA reserves the right not to fill vacancies.
  • Applications must include:
    • Cover letter
    • Detailed CV
    • Three (3) contactable references
    • Certified copies of qualifications (matric, tertiary, ID, driver’s license)
  • Incomplete or non-compliant applications will be disqualified.
  • Only shortlisted candidates will be contacted within 2 months.
  • The Public Protector SA is an equal opportunity, affirmative action employer.
  • Preference will be given in line with Employment Equity targets.

Application Submission:
Email your application quoting the job title and reference number in the subject line to:
📧 applications@ttrrecruitment.co.za

Closing Date: 🕓 08 August 2025 at 16:30

🌐 Website: www.pprotect.org
📞 Tel: 012 366 7000

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