Technical Administrator (Centurion)

by

 2025/08/14

Reference Number

AO-2021

Description:

The Technical Administrator will form part of the Customer Experience Team within AFGRI Group IT. This role is responsible for managing directly billed consumption-based invoices (printing, telephony, mobile data), SIM card allocation and administration, and supporting IT procurement processes. The incumbent will also provide general administrative support to the Operations Team and act as a backup to the IT Procurement Administrator.

Requirements:

 Minimum Requirements:

  • Grade 12 with a proven track record in administration and call managementRelevant tertiary qualification (mandatory for external candidates)
  • Certificate in procurement administration (advantageous)
  • Minimum 5 years’ experience in IT, procurement, or administrationMinimum 5 years’ working exposure to SAP Advanced Excel skills

Key Performance Areas:

  • Contribute to IT strategies related to SIM card data management and procurement. Drive continuous improvement and enhance billing processes.
  • Manage SIM card procurement, allocation, and usage.
  • Support users and ensure all calls related to SIM Cards / Data requirements are logged in the Service Desk and actioned.
  • Ensure accurate billing and reporting of direct allocated expenses, including SIM card usage, broken down by Business Unit and individual users, with details on actual usage and current status.
  • Act as backup for IT procurement functions.
  • Participate in project execution and assist with documentation and handover to production.
  • Maintain strong relationships with internal teams and suppliers to ensure smooth operations and timely payments.
  • Identify cost-saving opportunities and improve financial processes.

Technical Competencies:

  • Strong administration capability
  • Procurement experience
  • Report generation and analytical thinking
  • Vendor management experience (advantageous)

Behavioural Competencies:

  • Passionate about IT and continuous improvement
  • Attention to detail and outcome-driven
  • Presentable and articulate across all customer levels
  • Ability to manage irate customers professionally
  • Structured, logical thinker and dynamic problem solver
  • Initiative-driven with the ability to work under pressure
  • Strong team player with a willingness to challenge norms for improvement

Closing Date: 21 August 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest.

The filling of this position will be aligned with AFGRI’s Employment Equity Policy.

Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner.

In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/  which HR Processing Notice, we request that you kindly download and read. 

Apply Here

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