Administrative Assistant (Adult ICU) – Medicare Private Hospital

Posted: 2025-10-23, Closing: 2025-11-06

 Location: North West, Rustenburg

Critical Outputs

Stock Control & Inventory Management:

• Monitor and maintain ward-level inventory (medical consumables, linen, stationery, etc.).

• Record stock movements accurately in the system and reconcile usage.

• Conduct regular stock counts and audits in collaboration with the central store or pharmacy.

• Prevent stock shortages and overstocking through proactive ordering and tracking.

• Ensure all stock is stored securely, neatly, and in accordance with safety guidelines.

• Dispose of expired or damaged stock according to hospital protocols

Patient Billing & Revenue Cycle Management:

• Capture and process patient billing data (admissions, services, procedures, consumables).

• Verify patient demographic and insurance information.

• Coordinate with finance, nursing, and pharmacy to ensure all billable items are correctly documented.

• Resolve patient or payer billing queries efficiently.

• Maintain confidentiality and accuracy in patient financial records

Ward Secretary & Administrative Support:

• Manage patient files, admissions/discharges, and update ward registers and documentation.

• Handle incoming calls, messages, and communication for the ward.

• Schedule patient investigations, consultations, and appointments as requested by clinicians.

• Support ward staff with clerical and administrative tasks.

• Ensure accurate data entry into the hospital patient information system.

• Order and manage non-medical supplies (e.g. stationery, staff supplies) for the ward.

• Maintain cleanliness and professional presentation of the ward reception/office area.

• Assist with staff shifting in the ward if required.

• Assist Unit Manager with Time and attendance and HR related matters.

• Ensure that the nursing staff are informed of new memorandums distributed by the business.

Interdepartmental Coordination & Compliance:

• Liaise with pharmacy, procurement, finance, and nursing staff for cross-functional collaboration.

• Participate in stock, finance, and administrative audits.

• Follow all hospital policies, including confidentiality, safety, procurement, and financial practices.

Requirements

• Grade 12 or equivalent; certification or diploma in Office Administration, or related field preferred an added benefit.

• Minimum 2 years in a healthcare setting in an administrative, billing, and inventory role.

• Proficiency in hospital management systems

• Strong computer literacy (MS Office), communication, multitasking, accuracy, and time management.

Competencies

  • Collaboration/ Relationship Building
  • Resilience
  • Engaging diversity
  • Verbal & written communication and presentation skills
  • Influencing
  • Customer responsiveness
  • Organisational awareness
  • Excellence and quality orientation
  • Ethical behaviour
  • Technical and professional knowledge

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