Posted: 2025-10-23, Closing: 2025-11-06
Location: North West, Rustenburg
Critical Outputs
Stock Control & Inventory Management:
• Monitor and maintain ward-level inventory (medical consumables, linen, stationery, etc.).
• Record stock movements accurately in the system and reconcile usage.
• Conduct regular stock counts and audits in collaboration with the central store or pharmacy.
• Prevent stock shortages and overstocking through proactive ordering and tracking.
• Ensure all stock is stored securely, neatly, and in accordance with safety guidelines.
• Dispose of expired or damaged stock according to hospital protocols
Patient Billing & Revenue Cycle Management:
• Capture and process patient billing data (admissions, services, procedures, consumables).
• Verify patient demographic and insurance information.
• Coordinate with finance, nursing, and pharmacy to ensure all billable items are correctly documented.
• Resolve patient or payer billing queries efficiently.
• Maintain confidentiality and accuracy in patient financial records
Ward Secretary & Administrative Support:
• Manage patient files, admissions/discharges, and update ward registers and documentation.
• Handle incoming calls, messages, and communication for the ward.
• Schedule patient investigations, consultations, and appointments as requested by clinicians.
• Support ward staff with clerical and administrative tasks.
• Ensure accurate data entry into the hospital patient information system.
• Order and manage non-medical supplies (e.g. stationery, staff supplies) for the ward.
• Maintain cleanliness and professional presentation of the ward reception/office area.
• Assist with staff shifting in the ward if required.
• Assist Unit Manager with Time and attendance and HR related matters.
• Ensure that the nursing staff are informed of new memorandums distributed by the business.
Interdepartmental Coordination & Compliance:
• Liaise with pharmacy, procurement, finance, and nursing staff for cross-functional collaboration.
• Participate in stock, finance, and administrative audits.
• Follow all hospital policies, including confidentiality, safety, procurement, and financial practices.
Requirements
• Grade 12 or equivalent; certification or diploma in Office Administration, or related field preferred an added benefit.
• Minimum 2 years in a healthcare setting in an administrative, billing, and inventory role.
• Proficiency in hospital management systems
• Strong computer literacy (MS Office), communication, multitasking, accuracy, and time management.
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Competencies
- Collaboration/ Relationship Building
- Resilience
- Engaging diversity
- Verbal & written communication and presentation skills
- Influencing
- Customer responsiveness
- Organisational awareness
- Excellence and quality orientation
- Ethical behaviour
- Technical and professional knowledge