Location: Bellville, Western Cape, ZA
Company: Capitec Bank Ltd
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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
Purpose Statement
To administer and handle all administration on insurance claims, matters and queries to ensure efficient processing and client service.
Experience
Minimum:
- 1-2 years’ experience in a banking, insurance, client service environment
- At least 1 year experience in dealing with Funeral insurance claims.
Ideal:
- Treating Customers fairly (TCF)
- Financial Intelligence Centre Act (FICA)
- Protection of Personal Information Act (POPI)
- Financial Advisory and Intermediary Services (FAIS)
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- National Diploma
Knowledge
- Understanding of the Claims handling process
- Claims Administration knowledge
- Knowledge of Funeral Products (ideal)
- Understanding of the insurance industry and regulatory frameworks and bodies (ideal)
- What you will be doing
- Process all administration and sequestration matters /queries
- Liaise with relevant stakeholders
- Hand-over of Ad-hoc recovery related queries
- Ad hoc tasks and support the teamÂ
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Skills
- Communications Skills
- Reporting Skills
- Administration Skills
- Attention to Detail
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Conditions of Employment
- Clear criminal and credit record
- Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.