Responsibilities
- • Consumer satisfaction.
- • In branded store:
- – accountable for cash and stock
- – accountable for sales and meeting sales targets
- – accountable for stock shortages
- – Provide consumer advice and education / share product knowledge
- – Manage stock in store:
- – Management of shortages.
- – Obsolescence
- – Promotional stock merchandising
- – Manage operations in store:
- – Warranties
- – Customer cell phone repairs (where applicable)
- – Returns
- – OBF’s
- – Identify issues and resolve
- – Communication, in outlet, and with MTN
- – Maintain company’s policies and procedures.
- – Manage and account for all cash.
- – Conduct actual system transactions eg. activations, suspensions, migrations etc.
- – Relevant paperwork and documentation.
- – General Customer services: turnaround time, queuing time, accuracy, and productivity.
- AECI Vacancies [Debtors Administrator x2/ Forklift Driver]
- ADMINISTRATIVE ASSISTANT
- Tshwane Vacancies [Administrative Officer x3]
- Service Administrator
- Ethekwini Municipality Vacancies
Qualifications:
- Education:
- – Minimum of 1 year diploma (May vary in accordance with specific country Opco qualification standards)
- – Fluent in English and language of country preferable
Experience:
- – Minimum of 2 years’ experience in a area of specialisation; with experience in working with others
- – Experience working in a small to medium organization