Desktop Claims Assessor Specialist – Discovery Insure

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Discovery Insure is hiring a Desktop Claims Assessor Specialist to join its growing short-term insurance team. This role is ideal for experienced insurance professionals with strong claims investigation skills in motor and non-motor insurance.


Job Overview

  • Job Title: Desktop Claims Assessor Specialist
  • Business Unit: Discovery Insure
  • Industry: Short-Term Insurance
  • Job Type: Permanent
  • Date Posted: 30 January 2026
  • Location: South Africa

About Discovery

Discovery’s purpose is to make people healthier and enhance and protect lives. The company is known for innovation, high performance, and attracting exceptional talent that aligns with its values. Discovery offers a fast-paced environment where driven professionals can grow and make real impact.


About Discovery Insure

Discovery Insure is South Africa’s fastest-growing short-term insurer, offering innovative motor and home insurance products. Its award-winning Vitality Drive programme rewards safe driving and has expanded internationally into Europe and the Middle East.


Key Purpose of the Role

To investigate, validate, and assess motor and non-motor claims in line with Discovery Insure policy contracts, ensuring accurate outcomes and fair decision-making.


Key Responsibilities

  • Validate motor and non-motor claims within approved mandates
  • Compile accurate reports with findings and recommendations
  • Quantify losses and support claims resolution processes
  • Liaise with brokers, clients, and service providers
  • Provide back-office support to claims consultants

Required Skills and Attributes

  • Strong analytical and investigation skills
  • Negotiation and conflict-handling ability
  • Clear written and verbal communication
  • Proficiency in Microsoft Office
  • Interviewing and reporting skills


Education Requirements

  • Matric (Essential)
  • Discovery Insure Assessor Development Programme (Advantageous)
  • Relevant Degree (Advantageous)

Minimum Experience

  • 3+ years motor and non-motor short-term insurance experience (Essential)
  • 1+ year claims investigation experience outside Discovery Insure (Advantageous)

Employment Equity

Discovery is an Equal Opportunities Employer. Employment Equity targets will be considered, and applicants with disabilities are encouraged to apply.


Why Apply?

  • Work for a leading and innovative insurance brand
  • Career growth in a high-performance environment
  • Be part of a company shaping the future of insurance

Search similar jobs:
Insurance Jobs | Claims Assessor Jobs | Discovery Careers | Short-Term Insurance Jobs South Africa


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