Locations: Harare
job requisition id: JR-61736
Lets Write Africa’s Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
To provide general support functions to office staff within the dictates of the branch manager.
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Key Responsibilities:
- Educate &encourage clients on use of digital services and platforms.
- Provides refreshments at specified times and replenishes refreshment stocks.
- Maintains cleanliness of branch facilities in accordance with health and safety regulations.
- Compiles and Maintains records of monthly groceries on a monthly basis and submits records to branch manager.
- Scans and uploads documents into various systems.
- Ensure proper filing of all branch documents .
- Collects and distributes mail to relevant departments on a daily basis.
- Maintains record of monthly groceries
- Maintains security of kitchen and groceries
- To manage queues in an orderly manner in the Service Centre.
- To make sure stationery is available for client use all the time.
- To manage branch stationery stock.
- Dispatch outgoing mail timeously.
- Capturing OMUT application forms.
- Any other duties as assigned by the superior.
Qualifications and Experience
- 5 O Levels including Maths and English, at least 2 A levels.
- Knowledge of Group products.
- Strong working experience in a customer service environment
- Skills
- Customer Experience (CX), Customer Service, Guest Service, Stocks
Competencies:
- Collaborates
- Communicates Effectively
- Demonstrates Self-Awareness
- Drives Results
- Ensures Accountability
- Manages Complexity
- Optimizes Work Processes
- Organizational Savvy
- Education
Closing Date: 04 January 2025 , 23:59