Front Office Administrator


Construction Industry Development Board


 2025/11/06    Centurion


Job Reference Number: AUXFD01
Department: SSCO – Auxilary and Facilities
Business Unit:
Industry: Admin/Office Support


Job Type: Permanent
Positions Available: 1
Salary: R147 007,94 – R253 150,00

REQUEST FOR A FRONT OFFICE ADMINISTRATOR

Job Description

To keep offices running smoothly by fulfilling clerical and administrative responsibilities and provide OHS support.

Required to prepare for all daily, weekly and monthly tasks to ensure work is timeously completed. Expected to reach certain targets and/or ratios on a daily, weekly and monthly basis.

Reception and switchboard management: Greeting customers and other visitors and directing them to relevant offices and meeting rooms • Receive incoming calls

Direct calls to appropriate departments or personnel • Take messages when relevant department or person is unavailable • Report any faults to VoIP service provider/ IT • Answer incoming calls promptly and courteously within 3 rings • Manage switchboard functionality and update contact lists regularly • Allocate phones, pins to new and existing users • Prepare monthly reports on telephone usage.

Front Office administrative support: Maintain visitor logs accurately and securely • Coordinate daily mail and courier dispatch and receipt • Providing administration support to the team • Tracking, replenishing and ordering office supplies to avoid interruptions in standard front office procedure.

FM Helpdesk management: Log facilities-related requests promptly into the helpdesk system • Assign and follow up on tickets within agreed service levels • Communicate with staff and contractors regarding request status.

OHS support: Participate actively in occupational health and safety initiatives • Assist with emergency evacuation drills and reporting • Report and escalate health and safety hazards promptly.

Venue/ Boardroom co-ordination: Make boardroom bookings and appointments • Manage cancellations and reschedule appointments • Follow up with clients • Manage onsite boardroom bookings and avoid scheduling conflicts.

Job Requirements

EDUCATION and/or EXPERIENCE

Higher certificate in office administration or public administration, (NQF Level 5) one-year related experience.

Closing Date: 14 November 2025

The organisation is committed to the principles of Employment Equity and equal opportunity. Preference will be given to suitably qualified applicants from designated groups, in accordance with the organisation’s Employment Equity Plan and Targets.

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