Metropolitan: Learner Administrator

Closing Date: 2025/02/01

Reference Number: MMH250130-2

Job Title: Learner Administrator 

Location: Gauteng

Introduction

Metropolitan is one of the services brands in South Africa. With a 127-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa’s people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

Requirements:

  • Matric or NQF 4 qualification.
  • Successfully completed Mathematics or Mathematical Literacy with a minimum score of 40%.
  • Passed both English and another South African language with a minimum score of 40%.
  • Proficient in using computer systems and applications.
  • Demonstrate a solid understanding of digital tools and technologies.
  • Communication skills (written and verbal)
  • Customer service skills
  • Data entry skills
  • Computer skills
  • Time management skills
  • Checking skills

Duties & Responsibilities

  • Participate actively in classroom sessions and practical on-the-job training, aligning tasks with the requirements of the learnership program.
  • Develop a deep understanding of the company’s products, policies, and procedures, crucial for successful on-the-job training activities.
  • Compile a comprehensive portfolio of evidence, meticulously prepared for submission to SETA.
  • Maintain detailed logbooks for work-based learning, ensuring a thorough record of practical experiences.
  • Successfully complete formative and summative assessments, achieving the required proficiency level.
  • Demonstrate adeptness in utilising company systems and grasping operational processes, ensuring efficient workflow

Competencies:

  • Examining Information
  • Thinking Positively
  • Following Procedure
  • Interacting with People
  • Embracing Change
  • Upholding Standards
  • Articulating Information
  • Team Working

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