Job Title: Receptionist (post level 13) (contract appointment: 3 years) (Job ID: 5617)
Organizational Unit: University of the Free State -> Student Affairs -> Housing and Residence Affairs
Job Type: Contract
Occupational Level: Semi-Skilled
Location: Bloemfontein Campus – Bloemfontein, FS ZA (Primary)
Duties and responsibilities:
- Ensure that all guest reports, dockets, and correspondence are completed accurately and punctually.
- Make reservations for guests.
- Ensure that check-in and check-out procedures are strictly adhered to.
- Report any faults to the Maintenance Section.
- Liaise closely with Housekeeping on check-ins and check-outs.
- Ensure all takings for the day is correct, balanced and banked according to the policy and procedure.
- Ensure charges are correctly entered onto Guest’s Folio.
- Ensure float, cash and credit takings for shift are balanced and cashier report is completed.
- Handle conference enquiries.
- Carry out any other function and responsibility as directed, to ensure the smooth running of the front desk.
- Willing to work assigned shifts and weekends.
- Assist on occasion with breakfast and other functions.
- Perform any other duties as required by Housing and Residence Affairs Management.
Inherent requirements:
- Grade 12 or national vocational certificate on NQF Level 4.
- A minimum of one (1) year working experience relating to most of the duties and responsibilities.
Recommendations:
- Bachelor’s degree or an advanced diploma on NQF level 7 or a three-year national diploma on NQF level 6 in Hospitality Management or an equivalent qualification.
- Knowledge of reservation booking system.
Competencies Required competencies:
- Results oriented.
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- The ability to be reliable, responsible, dependable and to fulfil obligations
- Strategic thinking.
- The ability to deal with several activities at a time.
- The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
Business Acumen:
- The ability to adhere to rules and strictly follow work regulations.
- Proficient in using MS Office.
- Knowledge of hotel booking system.
- Leading.
- The ability to maintain high levels of personal motivation, energy and enthusiasm.
- The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.
- Building coalitions
- The ability to be self-assured and at ease with people in all types of social situations.
- The ability to interact with others and establish personal connections with people.
Please ensure that all relevant documentation is attached to your application.
A detailed curriculum vitae and cover letter.
Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications).
A copy of your identity document (ID or passport in the case of foreign nationals).
Proof of registration with a Professional Body (if applicable).
A copy of your driver’s license (if applicable).
Confirmation of employment from current employer / last employer if unemployed (only applicable to external applicants).
Assumption of duties:
As soon as possible.
Salary:
The annual remuneration package, including benefits is R211 391.43 – R354 408.50 per annum, depending on the budget available for the position, relevant work experience and qualifications.
Fringe benefits:
(Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits.
Enquiries:
For enquiries, please feel free to contact 051 401 7659 or email Sejanamanep@ufs.ac.za or Recruit@ufs.ac.za. Additionally, kindly contact 051 401 9848/ 9810/ 9813/ 9814/ 2979 for assistance.