Yes Learnership – Cash Processor

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Lactation Differs

Job Description

Key Performance Areas (KPA’s):

1. Receiving Cash

  • Receive deposits and update on the applicable systems.
  • Comply with all policies and procedures to eliminate risks to the company and the customer.

2. Preparing Cash on the Applicable System

  • Inspect containers/bags for damages or tampering and report anomalies to the Team Controller.
  • Acknowledge containers/bags on the system.
  • Process deposits per bank SLAs and SOPs.
  • Set up workstations accurately for efficient note counting.

3. Note Sorting

  • Sort prepped deposits/notes (FDP/ACDP) within cut-off times.
  • Send rejected notes to the Reject Teller with PCD cards, deposit slips, and stop loss bags for verification.
  • Display a board (client name, date, denominations, number of bundles, operator name) to the camera.
  • Balance per deposit and report discrepancies to the Team Controller.
  • Complete production sheets.
  • Sign the downtime register in case of machine breakdowns.
  • Verify end-of-day bundles with the Team Controller.
  • Daily reconciliation by the Team Controller.

4. Reconciliation of ACDP Deposits

  • Reconcile all rejected notes to validate information.
  • Manually check for counterfeits, dye-stained, and mutilated notes.
  • Transfer cash to vaults.
  • Perform end-of-day cash reconciliation.
  • Handle shortages and surpluses per SOPs.

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5. Desktop Deposit Processing

  • Inspect and acknowledge containers/bags on the system.
  • Keep deposits separate per customer and process them on the same day.
  • Ensure all deposits are processed and balanced on the system.
  • Perform end-of-day cash reconciliation.
  • Handle shortages and surpluses per SOPs.
  • Prepare accurately for effective note counting.

6. Sachet and Coin Processing

  • Process bulk coin deposits as per company policies.
  • Sort and process teller coin transfers.
  • Display a board (client name, date, denomination, operator name) to the camera.
  • Receive and verify money bins, seals, denominations, and bin registers.
  • Count bags to balance with bin pages and denominations.
  • Cut bags open to fill the wagon.
  • Clear jams on machines.
  • Balance money per client/deposit and report discrepancies.
  • Perform end-of-day balance/reconciliation.

7. Bank System Integrated Deposit Processing

  • Validate transactions linked to system integrations per bank SLAs.
  • Inform client services of unlinked account numbers to prevent crediting delays.
  • Verify deposit account numbers to prevent losses or misposts.
  • Escalate system downtimes to the Team Controller.

8. Payroll and Change Processing

  • Process payroll/change transactions per customer SLA.
  • Report discrepancies to the Team Controller.
  • Ensure floats are sealed in drop-safe bags and placed into trolleys as per client requirements.
  • Process payroll entries within bank SLA timeframes.
  • Maintain equipment by reporting defects.
  • Obtain bank authorization before dispatching per SOP.

9. Prepack/Treasury

  • Assist with accurate packing and unpacking of bank and ATM cash.
  • Manage consumables per packing requirements.
  • Ensure proper recording of bag and seal numbers.

10. Equipment Management

  • Use equipment per SOPs, ensuring proper maintenance (e.g., cleaning machines before and after shifts).

11. Governance

  • Align with SBV Services’ ISO 9001:2015 Quality Management Standards to ensure compliance.
  • Support SBV’s ESG initiatives and reporting requirements.

12. Organizational Culture

  • Uphold department values, inspiring confidence and commitment.

13. Change Management

  • Act as a change management leader to ensure business continuity.
  • Integrate business units for a seamless customer experience.
  • Communicate and implement new procedures effectively.
  • Conduct workshops, presentations, or forums for consistent communication.

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Job Requirements

Minimum Requirements:

  • 6 months of previous cashier/teller experience (advantageous).

Education: Grade 12 with Maths Literacy.

Special Training:

  • Successfully completed SBV Cash Processor Training.

Work Level: Student/Graduate

Job Type: Temporary

Salary: Market-Related

Duration: 9 – 12 Months

EE Position: No

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