Gate Administrator (Fixed-Term Contract)

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Gate Administrator (Fixed-Term Contract) – South African National Parks (SANParks)

Park: Garden Route National Park – Tsitsikamma Section
Location: Tsitsikamma, Western Cape
Position Type: Fixed-Term Contract (4 Months)
Paterson Grade: B2
Reference Number: TN07


Closing Date: 05 November 2025

Purpose of the Job

To provide efficient gate administration services by managing access control, guest interaction, and financial transactions at the entrance of the Tsitsikamma Section of the Garden Route National Park.

Responsibilities

  • Greet and welcome guests upon arrival, maintaining a polite and friendly manner at all times.
  • Manage access control by registering all guests, suppliers, and staff entering the park.
  • Assist with security and safety of visitors and staff.
  • Provide guests with accurate information on park facilities, activities, and loyalty cards (e.g., Wild Card).
  • Direct traffic and guests in and out of the park efficiently.
  • Accept payments, handle financial transactions, and balance cash daily according to company policy.
  • Maintain accurate daily statistics.
  • Receive and handle enquiries and telephone calls promptly, including after-hours calls from guests in need of assistance.
  • Work early and late shifts, including weekends and public holidays (6 days per week).
  • Adhere to SANParks dress code and operational protocols.

Requirements

  • Grade 12 certificate (Standard 10) or equivalent.
  • 1–2 years’ experience in a similar position or front office environment.
  • Willingness to work shifts, weekends, and public holidays.
  • Ability to communicate fluently in English and at least one of the two other official languages prominent in the Western Cape.

Added Advantage:

  • National Diploma in Tourism or Hotel Management.
  • Certificate in Security Service.

Remuneration

The package includes a basic salary based on the Paterson B2 grade, along with allowances and benefits as outlined in the SANParks HR Tariff Document and Conditions of Service.

Employment Equity

  • Appointment will be made in line with SANParks’ Employment Equity Plan and targets.
  • Preference will be given to PDI / HDSA candidates.

Application Process

Interested candidates who meet the above requirements should submit the following:

  • An application letter
  • A detailed CV
  • Certified copies of qualifications, ID, Driver’s Licence, and other relevant documents

Applications must be submitted via:
🔗 Online form: https://forms.office.com/r/mz9SmXSPGD
📧 Email (for documents): nomonde.bembe@sanparks.org
Attention: Nomonde Bembe – Human Resource Department, Tsitsikamma Section, Garden Route National Park
📞 Tel: 042 2811 557

Additional Information

  • Only applications submitted through the link and email above will be considered.
  • Incomplete or late applications will not be accepted.
  • Only shortlisted candidates will be contacted.

Organisation: South African National Parks (SANParks)
🌐 www.sanparks.org
✉️ reservations@sanparks.org | ☎️ +27 (0)12 428 9111

© 2025 South African National Parks™

Would you like me to format this one into your “job card” layout (with “Details” and “Job Description” sections) — matching how you post Administration Clerk or Records Clerk listings?

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