Postbank – Account Administrator

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Postbank – Account Administrator (Re-Advertisement)

Job Title: Account Administrator
Reports To: Manager Operations
Business Unit: Operations COO


Location: Corporate – Rivonia
Position Status: Permanent
Position Grade: C2

Purpose of the Job

Perform various Account Administration functions according to Postbank business rules, procedures, and policies.

Job Responsibilities

1. Account Administration Functions / Responsibilities

  • Perform all functions according to Postbank rules, procedures, and policies.
  • Receive incoming correspondence or calls from internal and external stakeholders and assist or escalate as necessary.
  • Handle estates accounts in accordance with procedures and policies.
  • Ensure all necessary documentation is available for processing estates, cheque clearances, and related issues.
  • Process savings and investment-related accounts per procedures and policies.
  • Verify documentation for investments, payments, compliance, and related activities.
  • Manage functions related to Unclaimed Accounts, Proxies, and Court Orders.
  • Diagnose and correct wrongly captured transactions.
  • Handle closing and transferring of workmen compensation funds as requested by customers.
  • Receive, dispatch, and audit savings books.
  • Record and report accurately on daily performance or productivity (statistical).
  • Record Postbank non-conformances.

2. Management Support

Provide administrative and operational support to management as required.

Qualifications and Experience

  • Grade 12 (NQF Level 4) with Mathematics and/or HG Accountancy.
  • Diploma (NQF Level 6) in Accountancy will be an advantage.
  • Police Clearance Certificate is mandatory and must be attached to your application.
  • 2–3 years of financial or banking experience.
  • Experience in banking systems such as FCUBS and Postilion.

Knowledge and Understanding

  • Knowledge of Postbank sections and operations.
  • Understanding of financial administration processes.
  • Knowledge of SAP, Postilion, FCUBS, IGPS, Excel, and MS Outlook.
  • General operational knowledge of financial sections.

Skills and Attributes

  • Excellent accounting and numerical skills.
  • Strong verbal and written communication skills.
  • Basic planning and organising skills.
  • Computer literacy (MS Office Suite).
  • Attention to detail and accuracy.
  • Deadline-driven and analytical thinking.
  • Persuasive and interpersonal skills.
  • Honesty, integrity, and conflict management ability.
  • Able to work under pressure.
  • Problem-solving, time management, and prioritisation.
  • Logical thinker, team player, and customer-oriented.

How to Apply

If you meet the above requirements, forward your Curriculum Vitae (CV) to:
📧 RecruitmentSNA@postbank.co.za

Include the position title in the subject line of your email.
For the full job specification, visit: www.postbank.co.za and click on Careers.

Closing Date:

06 November 2025

Disclaimers

  • The South African Postbank SOC Limited is committed to diversity and equity in employment, with a focus on race, gender, and disability.
  • Applications are encouraged from diverse groups within South Africa’s active employee population.
  • Only shortlisted candidates will be contacted.
  • If you do not hear from Postbank within 3 months, consider your application unsuccessful.
  • Postbank reserves the right not to fill or to re-advertise the position.

POPIA Notice:
By applying for employment, you consent to the processing and retention of your personal information in accordance with data protection laws. All documents submitted will be stored by Postbank per legislative requirements.

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