Receptionist – MB Sandton

Closing Date: 2025/03/29

Reference Number: MOT250324-40

Job Title: Receptionist – MB Sandton

Branch/Department: Mercedes-Benz Sandton – Service

Job Type Classification: Permanent

Location – Town / CityJohannesburg

Location – Province/Area: Gauteng

Location – CountrySouth Africa

Job Description: 

  • Manage switchboard
  • Answer calls time timeously
  • Receive visitors in a professional manner
  • Ensure cleanliness of reception area
  • Limit “hang-on” calls by offering call backs
  • Ensure paging system is on first call back after no reply

Position Overview

Motus Mercedes-Benz Sandton currently holds a permanent vacancy for a Receptionist.

This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

Specific Role Responsibilities

  • Ensure messages are correct and conveyed timeously
  • Update and distribute telephone lists to all Staff at Dealership
  • Communicate with all Staff
  • Control, monitor and record outgoing trunk calls and incoming reverse charge calls
  • Ensure Customers are directed to the employee to be visited / contacted
  • Ensure Customer’s comfort whilst in waiting period
  • Ensure all calls are answered promptly and pleasantly
  • Qualifications and Experience
  • A minimum of 3 years receptionist experience is essential.
  • A Receptionist certificate will be an added advantage
  • A minimum of Grade 12.
  • Motor industry experience will be an added advantage
  • Must have excellent verbal communication skill

Skills and Personal Attributes:

  • Integrity
  • Team Work
  • Follow through skills
  • Self driven and resilience
  • Customer service orientated
  • Ability to cope under pressure
  • Interpersonal skills (emotional maturity / cross functional collaboration)

NB: Please note that candidates not contacted by the 31 May 2025 must consider their applications as unsuccessful.

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